Safe and secure networks. Ongoing support and advice for all IT needs. Top-of-the-line equipment. Local data center. Proactively detect issues and offer solutions. Maximize work efficiency and profit. End to end support for everything… but not really the kitchen sink.
We appreciate how stressful it can be to have a technology problem, and that’s why we answer your calls live during business hours. It allows us to understand the impact and severity if the situation and ask questions so we can get the right the right help and resolve the problem as quickly as possible.
We also recognize that problems don’t just occur during business hours. That’s why our technicians are ready 24/7 to return your call within an hour.
As your virtual Chief Information Officer (vCIO), we’ll sit with your C-Level executives to ensure that your technology initiatives match your business objectives. We’ll provide a Quarterly Business Review that helps us assess how we did with reactive support, and looks ahead to projects you’d like to tackle such as a major expansion, a conversion of an important software, or digitizing paper records. We’ll develop a strategy around these plans, and over time we’ll be able to review and track past goals that help move your business forward. These planning sessions will help us forecast your budget for the next 12-18 months and make sure it aligns with your needs.
PUTTING A PLAN IN PLACE TO HELP YOU AVOID COSTLY DOWNTIME AND DATA LOSS
Viruses are one of the biggest threats to your data. Everyone knows somebody that has been affected by Crypto. In a catastrophe, desks, computers, servers, and everything else can be replaced. The only thing that can’t be easily replaced in your organization is your data, so we back it up hourly or daily onsite and offsite, based on your business needs.
Proactive monitoring allows us to foresee issues before they’re catastrophic. A monitor will tell us if there is is a problem with a hard drive weeks before it fails, allowing us to confirm a valid backup and schedule its replacement in order to minimize impact on the end user. Nightly offline server alerts helps us resolve issues before the next workday begins.
We understand you don’t have the time in your schedule to devote to the complex systems your company requires
to conduct your operations.